Shipping policy
| UK | ||
| Less than £100 | £3.99 | 3-5 Business Days |
| More than £100 | FREE | 3-5 Business Days |
| EU | ||
| Less than £100 | £5.99 | 4-7 Business Days |
| More than £100 | FREE | 4-7 Business Days |
| International | ||
| Less than £100 | £9.99 | 10-15 Business Days |
| More than £100 | FREE | 10-15 Business Days |
We are dedicated to promptly dispatching your orders. Please be aware that occasional delays in order processing may occur, especially if our artwork gains popularity on social media. We sincerely apologize for any inconvenience this may cause and deeply appreciate your patience.
Unfortunately, we are currently unable to offer express shipping services.
If you need to change the shipping address, please inform us within 24 hours of making your purchase to ensure we can redirect your shipment. Once your order has left our studio, address modifications are not possible. To request an address change, please promptly reach out to us through our contact page.
It's important to note that Anusha Pala cannot be held responsible for undelivered packages resulting from incorrect shipping addresses provided by customers. We kindly request that you provide complete and accurate mailing addresses during checkout.
Duties and Taxes:
We are not accountable for any import fees associated with your purchases, including both originals and prints.
The checkout total does not encompass any applicable taxes and duties. These charges are determined by the customs agency in your destination country. Import taxes may be imposed by some countries but not others. The customs agency will contact the recipient, either via mail, phone, or email, to collect these charges and allow the shipment to proceed to its destination.
It is your responsibility as the customer to settle any duties, value-added tax, or similar fees. Should you decline to pay these additional amounts, the delivery will be returned to us. Assuming the product is in its original condition, we will refund the cost of your purchase, minus the shipping costs to your country.
We declare the purchase value of items for export and will not falsify any documents under any circumstances.